PRIVACY POLICY

Last Updated: September 22, 2026

RCC & Associates Inc. (“RCC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, communicate with us, request information, schedule an appointment, use our services, or otherwise interact with RCC & Associates Inc.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you contact us, request a quote, schedule an appointment, complete a form, communicate with our team, purchase or use our services, or otherwise interact with RCC.

Depending on the service you request, this information may include:

  • Name

  • Phone number

  • Email address

  • Mailing or physical address

  • Business name

  • Job title or occupation

  • Date of birth

  • Contact preferences

  • Insurance-related information

  • Tax and accounting information

  • Employer Identification Number (EIN)

  • Social Security Number (SSN) or Taxpayer Identification Number (TIN)

  • Financial and payment information

  • Billing information

  • Documents and information necessary to provide insurance, tax, accounting, bookkeeping, payroll, or other requested services

  • Information you voluntarily provide through forms, emails, phone calls, text messages, or other communications

We only request information that is reasonably necessary to provide our services, communicate with you, fulfill legal or regulatory requirements, or operate our business.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically by our website platform, analytics providers, cookies, or similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General website usage and interaction information

We may use this information to operate our website, understand how visitors use it, improve the user experience, measure marketing performance, and maintain security.

3. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business purposes, including to:

  • Provide insurance, accounting, bookkeeping, tax, payroll, and other services requested by you

  • Prepare quotes or service proposals

  • Schedule and manage appointments

  • Create and maintain customer records

  • Communicate with you regarding your account, policies, services, appointments, documents, or requests

  • Respond to questions and provide customer support

  • Process transactions and payments

  • Send important administrative or service-related notices

  • Request feedback about your experience with RCC

  • Improve our services and the RCC Experience

  • Maintain and improve our website

  • Prevent fraud and protect the security of our systems

  • Meet legal, tax, insurance, regulatory, and compliance requirements

  • Send marketing or promotional communications when permitted by law and consistent with your communication preferences

Where required, we will obtain your consent before using your information for a particular purpose.

4. SMS AND TEXT MESSAGE COMMUNICATIONS

If you provide your mobile phone number and consent to receive text messages from RCC & Associates Inc., we may send you SMS or text messages related to your inquiries, appointments, services, account, customer support, reminders, updates, and, where you have consented, marketing or promotional communications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact RCC & Associates Inc.

Opting out of marketing text messages will not prevent us from communicating with you through other permitted methods or from sending communications that may be necessary to provide a service you requested, where permitted by law.

Mobile Information Privacy

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

RCC & Associates Inc. does not sell, rent, or provide SMS opt-in information or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.

5. HOW WE MAY SHARE INFORMATION

We do not sell your personal information.

We may disclose personal information when reasonably necessary to operate our business or provide the services you request. Depending on the service, this may include disclosures to service providers, insurance carriers, financial or payment processors, tax or accounting software providers, technology providers, government agencies, regulatory authorities, or other parties involved in fulfilling a service requested by you.

These disclosures may occur when necessary to:

  • Provide or administer services you requested

  • Obtain or manage insurance quotes, policies, claims, or coverage

  • Prepare or process tax, accounting, bookkeeping, or payroll services

  • Process payments

  • Operate or secure our business systems

  • Comply with applicable laws, regulations, court orders, subpoenas, or governmental requests

  • Protect RCC, our clients, or others against fraud, misuse, security threats, or unlawful activity

  • Complete a merger, acquisition, financing, restructuring, sale, or transfer of all or part of our business, subject to applicable law

Service providers are expected to use information only as appropriate to perform services on our behalf and in accordance with applicable privacy and security requirements.

SMS opt-in data and consent are excluded from these sharing provisions and will not be shared with third parties for marketing or promotional purposes.

6. SENSITIVE PERSONAL INFORMATION

Because RCC provides insurance, accounting, bookkeeping, tax, payroll, and related services, we may need to collect sensitive information in order to perform services requested by you.

This may include Social Security numbers, Taxpayer Identification Numbers, Employer Identification Numbers, financial information, tax records, insurance information, and other confidential documentation.

We use such information only as reasonably necessary to provide requested services, comply with applicable laws and regulations, maintain records, prevent fraud, and protect our clients and business.

7. DATA SECURITY

We use reasonable administrative, organizational, and technical safeguards designed to protect the personal information in our possession.

However, no website, electronic transmission, or data storage system can be guaranteed to be 100% secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

You are also responsible for taking reasonable precautions when transmitting sensitive information electronically.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain business and customer records, fulfill the purposes described in this Privacy Policy, and comply with applicable legal, tax, insurance, accounting, regulatory, and record-retention requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely retain it as required or permitted by applicable law.

9. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to help the website function properly, understand website traffic, improve performance, remember preferences, and measure marketing activities.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.

10. MARKETING COMMUNICATIONS

If you receive marketing emails from us, you may unsubscribe using the unsubscribe option included in the communication.

If you receive marketing text messages from us, you may opt out by replying STOP.

Please note that opting out of promotional communications does not necessarily prevent us from contacting you regarding active services, transactions, appointments, policies, tax matters, accounting matters, security issues, or other non-marketing communications where permitted by law.

11. CHILDREN'S PRIVACY

Our services are not directed toward children under the age of 18, and we do not knowingly collect personal information directly from children for marketing purposes.

In some circumstances, information concerning a minor may be provided by a parent or legal guardian when reasonably necessary to provide tax, insurance, accounting, or another requested service.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to your information, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Obtain a copy of certain personal information

  • Withdraw consent where processing is based on your consent

  • Opt out of certain marketing communications

  • Exercise other rights provided under applicable privacy laws

These rights are not absolute and may be subject to exceptions, identity verification, legal requirements, record-retention obligations, or other limitations permitted by law.

To submit a privacy request, contact us using the information provided below.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, platforms, or services operated by third parties.

RCC & Associates Inc. is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

14. DO-NOT-TRACK FEATURES

Some web browsers provide a “Do Not Track” (“DNT”) feature.

Because there is not currently a universally accepted standard for recognizing and responding to DNT signals, our website may not respond to all DNT signals. If applicable laws require a different approach in the future, we will update our practices accordingly.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about our privacy practices.

16. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

RCC & Associates Inc.
5226 N Henry Blvd
Stockbridge, GA 30281
United States

Phone: 678-565-1073
Email: info@myrccagency.com